We'll get it to you.
Every Vellé order is carefully processed and dispatched as quickly as possible. Here's what to expect once your order is placed.
Processing Time
Orders are processed within 1–3 business days of being placed. You'll receive a confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
Standard shipping typically takes 7–14 business days after processing. Delivery times may vary depending on your location and carrier.
International Shipping
We ship worldwide. International orders typically arrive within 14–30 business days after processing, depending on your country and local customs procedures.
Please note that international orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the recipient and are not included in your order total.
Tracking Your Order
Once your order ships, you'll receive an email with a tracking number. Use it to follow your package directly on the carrier's website. Please allow up to 48 hours for tracking information to update after you receive your shipping confirmation.
Delays
Occasionally, factors outside our control — such as carrier delays, customs processing, or weather — can affect delivery times. We appreciate your patience and will always do our best to keep you informed.
If your order hasn't arrived within the estimated timeframe, contact us and we'll look into it right away.